Library 206 – Public Services/Reference

Spring 2008

Other events: 

Graduation Ceremony for all who receive their Library Technician Certificates. Date: to be announced

College of the Sequoias

LIBR 206 - Public Service/Reference

 Spring 2008

Instructors:

George Pilling 730-7349w, 625-3662h, 730-7693fax, email

Elainea Scott 651-3031w, 594-5520h, 651-1012fax, email

Location of classes—Multi-purpose Room and Computer Lab, 7000 Doe Avenue, Visalia

Course Objectives:

Upon completion of this course, the students will be able to:

1. Develop an on-line reference collection.

2. Create a web page.

3. Demonstrate an understanding of the various ways of citing electronic media.

4. Demonstrate an understanding of working with volunteers, friends of the library and problem patrons.

5. Explain a variety of fundraising events including book sales.

6. Demonstrate knowledge of grant writing.

7. Understand the benefits of public relations.

Topics to be covered:

• Circulation systems

• Developing an on-line reference collection

• Citations

• Customer service skills

• Working with problem patrons

• Attracting and retaining volunteers

• Fundraising, grants, and book sales

• Public relations

Teaching methods:

Discussion in small groups, lecture, directed experience.

LS 206 will allow students the opportunity to debate the pros and cons of working with patrons: volunteers, friends, students. It will give them tools to help, attract, and retain patrons as well as a vehicle for extending funding. The instructors will lecture, lead group discussions, and al- low students to gain hands-on experience both inside class and in observation situations.  

Grading: Students will be graded on the basis of their class attendance and participation, their written reports, their oral reports, and their final exam.

Examinations: There will be a one-hour final exam on the last day of class.

Attendance:  Students are expected to attend all classes.

Note: Cheating or plagiarism will be dealt with according to the Student Code of Conduct, which includes consequences ranging from reprimand to expulsion.

LIB 206

Public Service/Reference

Assignments

All assignments due on last day of class

I.   Reference Collection

Create a print reference collection for your library.  You will need to include at least 6 reference sources.  Consider what will be of the greatest value for teachers or patrons at your library (or at your imagined library.)  Work singly. Each item listed should include:

a.      Complete bibliographic citation in the APA or MLA format.

b.      Description/annotation that includes some of the criteria for evaluating sources we have learned in the other classes.

c.   Explanation as to why this is a reference source and not a general library material.

II.    Research Process Project

Students, working in pairs, will develop a grade level specific project, aligned to an academic content standard that will include the following parts:

• Pose a question

• Create a scenario

• Develop the task

• Describe the product

• Develop an evaluation guide (rubric)

• Gather information - minimum 5 Internet and 5 print resources.

• Conclusion

III.    Public Relations

Working with a group of up to four, develop one program that would convey the importance of literature to students, the community, and or the staff.  You need to include:

1. Title

2. Purpose

3. Audience

4. Program

5.  Projected Budget

6. Staffing

7. Materials needed

8. Publicity

9. Etc.

IV.     Newsletter

Create a newsletter for your library. If you do not have one, pretend. May be on-line or print. Work singly.

V.     Grant Writing

Write a grant for your library. Submit it.  Recommended: The Governor's Book Fund, LSTA, Target/Mervyn's

VI.    Processing/Procedures Manual

This is due to be finished.  We will want to look at it in its glorious entirety.  Please include any reference procedures you gain from this class.

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Library 206 Reference and Public Services

Intended Timeline

Spring 2008

Elainea Scott and George Pilling

651-3031               730-7349

Feb. 20– Introduction to Public Service/Reference

            Circulation systems/OPACs

Feb 25 -  Computer based Reference Skills

Feb. 27 –  MLA and APA format

In class work on projects  

March 3 – The Reference Interview – customer service skills

March 5 –  Microsoft FrontPage

March 10 – Fundraising, Grants, Book Fairs